Customer Relationship Management
What you will learn
Course Modules
1 Module 1_ Introduction to Customer Relationship Management
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Introduction to Customer Relationship Management
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2 Module 2_ Understanding Customer Behavior and Segmentation
3 Module 3_ CRM Strategies and Frameworks
4 Module 4_ Implementing CRM Systems
5 Module 5_ Data Management in CRM
6 Module 6_ Customer Engagement Strategies
7 Module 7_ CRM in Sales and Marketing
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